Who is Eligible for a Green PassInformation on post-vaccination eligibility, recovery, or a negative result in tests accredited for a green pass, green pass validity
How to Generate a Green PassYou can generate the green pass in this website, on the App, over mobile phones, and self-service stations
Green Pass Compliant FacilitiesThe list is updated if required. Find information how to access places that must comply with green pass restrictions.
Green Pass FAQHave you requested a document, but something went wrong? You might find out why here
Traffic Light App for BusinessesEverything you need to know about using the Traffic Light App to check customers who wish to access your business
Instructional VideosIs the rapid test result negative and you want to get a 24-hour green pass? Do you want to know how to distinguish between the old and the new green…
Traffic Light App for Businesses
Checking customers that want to access your business
If your business complies with the Green Pass guidance, you are required to check entering customer's Green Pass, along with identification.
At the entrance to the business, customers will present their Green Pass in one of two ways:
- On the app – the screen with the animation, along with identification EU standard COVID certificates are scannable, too.
- On a printed document with a QR code, along with identification.
The following are exempt from presenting the Green Pass:
- Children under 3 years of age
- Children under 12 and 3 months who have a certificate of disability
Scanning your customers' Green Pass
- Download the Traffic Light app to your business' cell phone
- Open the scanner from the app's "Home" page
- Scan the QR code of the Green Pass presented by the customers at the entrance to the business
- After scanning, two details will appear on your screen:
- Identity number
- The Pass' validity
- Make sure that the Pass is valid
- Ask for the customer's identity document to make sure that the Pass is truly theirs
For your information
- It is forbidden to make a screenshot of the screen in which the customer's personal information is listed
- If you are unable to scan the Green Pass, ask the customer to get new Green Pass (Passes issued before 3.10.2021 are void)
- Do not allow customers into your business if they show a certificate of vaccination or recovery
How to scan a customer's Green Pass
Use the Traffic Light App to make sure the Green Pass is valid